Operationalisation from the point of view of the policy maker

  

- Lourdes Ferran

 

Introduction

 

When it comes to solve problems of social and economic policy one of the main considerations is determining the outlines of the target population and the secondary repercussions on those inside and outside that frontier. In view of the first requirement the decision taker looks at the classifications provided by the statistical system and as far the second is concerned he/she will be looking at the relations between the target population and those outside it.

 

It has been observed that the existing grouping of production units based on certain characteristics does not always correspond to the requirements of policy makers. This happens especially with the definitions and classifications that refer to small units. Besides their reduced size, and difficulty to locate and to communicate with them, their characteristics encompass an extremely broad ensemble of activities that might exist in groups outside the accepted frontier or be exclusive to it. In addition, they show high existential turnover and frequent changes of activities. The difficulty to communicate may be due to the fact that the person of no fixed abode has no known address, but also to difficulties of communication because of language (especially in the case of ethnic minority groups), illiteracy or resistance to reveal their activities to third persons, who are not their clients.

 

Moreover, in the historical past, statisticians were interested mostly in big economic units, which were growing at the expense of the small ones; the latter being considered as the disappearing witnesses of a system the society was progressively growing out. While the present scenario, passing or permanent, shows a situation in which the small components are growing more rapidly than the big ones: undoubtedly in terms of employment and less markedly in terms of production.

 

These changes present a challenge to policy makers who have to decide what kinds of policy are to be applied, what activities and sectors should be targeted and what are the means and procedures that can be applied and are within actual possibilities. To orientate themselves, they need information, qualitative and quantitative, which they expect to find in the existing statistical inventory.

 

The question is whether the existing statistics, concepts and classifications respond to these specific needs. In a market society needs for individual goods and services are handled by market demand and supply. But in the case of social goods and services the solution must be found via a consensus of those who represent demand and those responsible for the supply.

 

In this sense, the present paper tries to confront the statistical concepts and classifications available for the purpose at hand and the specific needs of policies concerned with these activities and sectors. In short, it refers to the operationalisation from the point of view of the policy maker. With this in mind, the paper presents, first, a brief revision of the existing concepts and classifications; second, considerations concerning units that fall within the categories of informal, micro, small and medium enterprises; third some policies that have been proposed to deal with them; and fourth, a section on collection of data. From this confrontation we derive some proposals for better adapting statistics to the needs of the users. Accordingly, the paper is divided in four parts:

 

                         I.                    Existing concepts and classifications.

                        II.                    The universe of informal, micro, small and medium units.

                      III.                    Policies.

                    IV.                    Collection of data.

 

I.                                Existing concepts and classifications

 

The concepts and classifications most widely used are those laid down by the International Labour Office which were incorporated into the 1993 version of the System of National Accounts, although there exist those used by countries, which are slightly different from those of ILO. The  1993 ILO guidelines refer to what is called the “Informal Sector”. More recently there has been work carried out on small and medium enterprises.  And in 2002 the 1993 guidelines have been supplemented and in some instances broadened. The main aspects in the 1993 resolution may be summarized in a few paragraphs.

 

The main objective of the informal sector units is generating employment and income to the persons concerned. Low level of organization, little or no division between labour and capital. Small scale. Assets belong to their owners and not to the production as such.  Expenditures for production are indistinguishable from household expenditure. The units as such cannot engage in transactions or enter into contracts with other units, nor incur liabilities on their own behalf. The owners have to raise the necessary finance at their own risk and are personally liable, without limit, for any debts or obligations incurred in the production process. Capital goods (buildings, vehicles, etc) used indistinguishably for business and household purposes. No deliberate intention of tax evasion or infringement of labour or other legislations or administrative provisions.

 

There is a mention referring to the fact that informal sector activities should be distinguished from the concept of activities of the hidden or underground economy. This is important because such activities are often referred to as “informal employment”. The Conference of European Statistician has published a Guidebook to statistics of the hidden economy, a phenomenon observed frequently in European countries.

 

For operational purposes the resolution refers to the definitions and classifications of the United Nations System of National Accounts regarding household enterprises or unincorporated enterprises owned by households and comprises a) “informal own-account enterprises” and b) “enterprises of informal employers”.

 

For the purpose of this paper stays out one definition: “The informal sector is defined irrespective of the kind of workplace where the production activities are carried out, the extent of fixed capital assets used, the duration of the operation of the enterprise (perennial, seasonal or casual), and its operation as a main or secondary activity of the owner.” (ILO, Fifteenth International Conference of Labour Statisticians, Report of the Conference, p.53)

 

Household enterprises (also referred to as unincorporated enterprises owned by households) are to be distinguished from corporations and quasi-corporations on the basis of the legal organization and the availability of accounts. This last condition is important because it allows separating what belongs to the enterprise as such and what belongs to the owners.

 

(a)   Informal own-account enterprises are owned and operated by own-account workers and may employ contributing family workers and also occasionally employees, but these not on a continuous basis. An additional characteristic tries to take into account national differences by leaving it to the decision of national authorities to include all own-account enterprises or only those not registered in accordance with national legislations.

 

(b)   Enterprises of informal employers may be defined in several ways:

 

(i)     in terms of the size of the unit (number of persons employed in the unit), in terms of registration or non-registration of the enterprise or its employees.

 

Regarding the size criterion, the resolution presents an observation which relates the informal unit to other units: “The choice of the upper size limit should take account of the coverage of statistical inquiries of larger units in the corresponding branches of economic activity, where they exist, in order to avoid an overlap.”  (Op. cit. p. 54)

 

And finally another quote from the resolution which must be taken into account by confronting statistical concepts and classifications with the needs of policy makers: “For particular analytical purposes, more specific definitions of the informal sector may be developed at the national level by introducing further criteria on the basis of the data collected. Such definitions may vary according to the needs of different users of statistics.” (Op.cit p. 54)

 

Since this resolution was passed employment went through various mutations and new problems crept up. In almost all countries the most important part of new employment was in the informal economy with consequent stagnation in productivity and increase in poverty. A meeting of the Committee on the Informal Economy of the International Labour Conference was called and it met in 2002. The report of the Conference made proposals related to immediate actions, short and medium term and also long term. As an immediate action it envisaged the improvement of conditions for those currently in the informal economy; a goal for the short and medium term was to enable those presently in the informal economy to move into formal activities and for the long term, the task was the creation of an economy capable to provide formal and secure employment for all. The meeting adopted a set of resolutions with the title of “Decent Work and the Informal Economy” that complement some of the guidelines adopted in 1993. Some of these resolutions enhance the role of the legal and regulatory framework because “...the challenge of reducing decent work deficits is greatest where work is performed outside the scope or application of the legal and institutional framework.” (International Labour Conference, Ninetieth Session, Provisional Report, 2002; p.26)  Accordingly, it proposes to substitute the expression “informal sector” by “informal economy”, because it claims that the word “sector” is currently applied to activities (something we do not agree with, because the national accounts apply the expression also to institutions e.g. “institutional sectors”) and also in order to include within the expression those working in formal enterprises in some informal way (casual work or work of short duration).

 

The resolution stresses the fact that there are linkages between the two types of economy. Especially, “linkages between changes in the organization of work and the growth of the informal economy ... (specifically) flexible work arrangements, outsourcing and subcontracting; some are found at the periphery of the core enterprise or at the lowest end of the production chain, and have decent work deficits” (Op. Cit. p.25). This of course is a confirmation of our observation concerning the continuity of changing conditions across the whole economy.

 

As one of the causes of the deficiencies in the informal economy the report points out the lack of organization: “Since they are normally not organized, they have little or no collective representation vis-à-vis employers or public authorities.”  (Ibiden). We shall come back on this point further on.

About income, it is stated that while some people in the informal sector earn incomes that are higher than those of workers in the formal economy, in general, they are characterized by poverty, leading to powerlessness, exclusion and vulnerability. In this connection it is also mentioned that, in as far as they are unregulated and unregistered, they often do not pay taxes and benefits to workers, thus posing unfair competition to other enterprises.

 

One of the points of the resolution states that informality is principally a governance issue. This statement however, has been questioned in some of the interventions in the discussion preceding the final resolution. Those who question such a statement point out that the crowding in the informal economy is highly related to the growth of the population in the activity age brackets and the failure of the formal economy to absorb the demand of jobs.

 

We turn now to the small and medium enterprises. For a definition, we use again a publication of ILO, namely “Guidelines for the analysis of policies and programmes for small and medium enterprise development”. “A small enterprise is understood to be an independent business undertaking where operational and administrative management are in the hands of one or two persons usually the owner(s)/manager(s) who are also responsible for making the major decisions of the enterprise. Medium-sized enterprises are understood to be those which already have a formal organizational structure, where responsibility and authority are clearly defined, and where there is some specialization along the functional areas of marketing, finance, production, etc.

 

Ultimately, however, enterprise size is a relative concept and an enterprise will be considered small or medium-sized depending on the structure and size distribution of enterprises in the sector and in the country concerned.” (Guidelines etc. p.2 – 3).

 

While there is much leeway in these definitions, we shall use them in confronting how statistical information is presented and what are the real needs of the users.

 

II.                 The universe of informal, micro, small and medium units

 

From what has been said, it should be clear that the universe we propose to look at is more extensive than usual. This is so because we argue from the vintage point of policy makers who face a continuum of situations, on which they have to act in accordance with their general policy orientation, the needs and urgencies of the different components of their field of action, the strength and weaknesses of the units under consideration, the instruments at their disposal and last, but not least, their financial and technical capabilities.

 

The convenience to look simultaneously at the whole when deciding policies for a certain segment, stems from the fact that policies aimed at one group will unavoidably affect – favorably or unfavorably - other groups and such side effects may turn out to be more important over-all than the effect on the group originally targeted.

 

For example, it has been claimed that such influence may exist between informal and formal employment in as far as incomes in formal employment could be depressed by the existence of an informal labour force.

 

This dilemma surfaced in the discussions on the informal economy. In the nineteenth session of the International Labour Conference (ILC-1992) one of the participants from a developing countries, referring to the variety of activities in the informal economy, called for a multifaceted approach to decent work and social protection. And accordingly, it was important to define the informal economy and differentiate between strategies to help business become formal and strategies to expand social protection.

 

A parallel situation presents itself in relation to the resources spent. As resources are limited, they will have to be apportioned among the different targets and policy measures, and here again help to one group will affect the availability for other groups. This again obliges to look, not at one single group, but simultaneously at all these groups, confronting advantages and disadvantages and estimating the over-all result. As an example: resources used to expand the formal economy in order to reduce informal activities (and unemployment), diminish available resources to improve conditions in informal activities. In a general way, what you do in one part of this universe of small and medium sized units, affects, either favorably or unfavorably, other participants. And in order to analyze the complex of results and consequences, you need a map depicting not only a particular group or subgroup, but also one with a coverage that presents all the areas concerned. In other words, to create a set of statistics that would enable the decision taker to analyze simultaneously the incidence of any single decision on all the interrelated groups and sub-groups. This would comprise all the groups that usually are presented independently under different titles, like informal sector, micro units, home workers, small enterprises, medium enterprises, franchises, household workers, contracted workers, etc.

 

In conclusion, a simultaneous analysis, based on statistical information covering all the groups could, by showing their absolute and relative importance and characteristics and possibly their interrelationships, facilitate the estimation of the global results of political measures and decisions.

 

In the same way as maps show not only outlines of regions, but also different particulars, like… population density, distribution of economic activities, etc. our statistics in addition to the presentation of head counts, for the whole area of interest, will have to contain the aspects directly useful for policy purposes.

 

III.                            Policies

 

The characteristics the decision maker expects to find in the statistics depend on the type of problems to be solved, the aims to be reached and the instruments available, which, between them, determine the scope of policy. For an exhaustive treatment of policy areas as they relate to the informal economy see “Supporting Workers in the Informal Economy: A Policy Framework” by Martha Alter Chen, Renana Jhabvala and Frances Lund (ILO Working Paper in the Informal Economy)

 

What follows are some considerations regarding this subject. I might add that many of the remarks relate to the Venezuelan economy.

 

“Informal sector” vs. “Informal economy”

 

The Institution most concerned with the informality issue is ILO. Its interest is focused on the worker and therefore its suggestions and recommendations are formulated in this sense. The 90th ILC proposed the term “informal economy” which comprises all workers engaged in “informal jobs”, including all jobs in “informal enterprises” as well as employees, though employed by formal enterprises, their job is insecure, not protected by neither labour nor social protection laws. This term of “informal economy” refers to the production activity of the individual. The conclusions of the conference are therefore related to the improvement of the “conditions of work” and they are most commendable.

 

However, what is important for the majority of people holding jobs in informal enterprises and obtaining their main income from it, it is the level of living of their families and not only their own position and conditions of work. Hence, they and their dependents constitute a sector, and that sector is the “informal sector”. The measures the policy maker has to propose should have in mind this situation. Thinking in the terms of the System of National Accounts, the informal sector is a sub-sector of the household sector, and it is necessary to know its transactions, its consumption, its income, and its production account. And going further, the information contained in the sector has to show their economic as well as their social characteristics. The statistics should bring out a clear picture of the sector, in order to be able to provide measures for its improvement.

 

Most of the problems listed in the Report of the ILC 92 as problems of the informal workers are problems caused by poverty. Therefore, the measures to overcome them are much related to those directed to poverty alleviation. Hence a question arises: should the actions be restricted to poverty relief policies, or are their specific policies directed to the informality issue?

 

Differences inside the “informal economy”

 

As has been said in the ILC-92, the informal economy encompasses a variety of workers. One difference is between workers in informal enterprises and workers holding informal jobs in formal enterprises. Obviously the measures directed to them must be different.

 

There is also another important distinction, between those engaged in producing goods and services and the “street-vendors”. The policies directed to these two groups must be different. The “producers” are more prone to be registered because of their interest in receiving help by training. They need training and financing in order to be able to cover the local demand. The situation is different with the street-vendors. Apparently, after reading the literature about them, it seems that they perform differently in different countries. In some countries they are opposed to be registered, they may not be keen in becoming formal; many of them prefer the street as place of work, because that is where their customers are. Some surveys include a question on the reason they are in this job. Often the answer is that they like the freedom and the possibility of earning more that they could as employees, given their present knowledge and technical capacities. It must be taken into account that many may not consider training as a possibility, because it takes more time than they are willing to give. As to the other part of their answer, that is, that they expect to earn more, it implies that they prefer to act as entrepreneurs and accept the risk involved in their choice.

 

A.                 Health policies

 

The needs addressed by governmental policies are of varied nature: health, education (general and technical), nutrition, production related, transport, and housing. Some of them must be directed to the whole population, while others might be focused on target groups. One specific example is health insurance.

 

Insurance schemes are based on contributions from all participants: workers and employers. In the case of Social National Insurance the government also contributes. All formal workers and their dependents are or should be protected by this scheme. On the other hand, the government has a health system which, when performing satisfactorily, should cover the rest of the population.

 

What is the meaning of a health insurance system for the informal economy? It may be better to enforce the functionality of the Social National Security and of the National Health System. In some countries own account workers and domestic service can adhere to the Social National Insurance provided they pay their contributions; an opportunity that is also open to employees who have been laid off.

 

B.                Development policies as seen by ECLAC

 

In Latin American thinking, development is conceived frequently within the concepts of “peripheral countries” and their structural heterogeneity. And the problems of informality in these theories are examined as part of the structural heterogeneity, which is the coexistence of sectors, with a high or at least normal productivity, and other sectors where the productivity is very much lower. It is understood that this disparity is much higher at the periphery than in the center. Such a disproportional distribution reflects itself also in the occupational structure, where predominate the underemployed and here what matters is not so much the level, but its evolution. 

 

For the purpose of economic development with equity, the absorption of the underemployed labour force into formal activities should have priority claim as a strategic objective.  Not only because of equity considerations or its significance for social and political sustainability, but because of economic considerations.

 

C.                Trade Union policies

 

While the informal sector exhibits specific, albeit multifacetious, characteristics, it is linked, in one way or another, to the sector that comprises formal activities.  Therefore, it cannot be ignored by trade unions.  Accordingly, a recent session of the International Labour Conference issued a statement which is an invitation to the trade unions to develop policies for the informal sector, referring to labour standards, labour legislation, macroeconomic and employment policy, training and human capital development, social protection and small enterprises development.

 

D.                Welfare policies and occupational policies

 

In the literature there is a tendency to restrict the debate of workers´ problems only in terms of the conditions of work, forgetting that the main concern of workers is the welfare of theirs households.

 

When looking into the characteristics given to the types of jobs considered as informal, one finds that that they are much related to the conditions of living of those workers. They accept the precarious conditions of those jobs, not only because that solves their own survival, but also to cover the needs of their families. Therefore, the policies aimed to improve and/or to satisfy the needs of their households must be also considered. It has to be taken into account that in order not to reproduce the conditions that created the present situation, the policies must, not only improve the conditions of work of the workers, they must go into the causes, it means to give education and training to the future labour force, to supply for the needs of health, nutrition and housing.

 

There is a need of monitoring continuously the informal sector and its conditions; it is not sufficient to get a stationary picture. Working conditions could change rapidly, conditions related to poverty are, unfortunately, more difficult to abate. Results arising from policies are slow; hence, the changes affecting the causes of poverty must be monitored as continuously as possible.

 

Due to the fact that the informality concept appears abruptly in the literature with the ILO Kenya Report, it has been and still is referred to in terms of the workers´ problems. Nevertheless, when looking into the characteristics given to the jobs considered informal, one perceives them as more related to welfare problems than to occupational issues. The precariousness of a job is important whenever it affects the level of living of the workers and theirs dependants. A policy of minimum salary and stable jobs is different when there is simultaneously a set of comprehensive and effective policies designed to alleviate the basic needs of the poor and the less poor.

 

  IV.      collection of data

 

The first step in collecting data is to decide on the concepts and classification to be used. Once the conceptual definitions are decided the next step is to agree on an operational definition. The most common operational definition on informality is related to the classification on Status in Employment, the kind of organization and the size of the unit.

The reason to use the Classification of Status in Employment is that this information is available from most surveys and censuses. Also, the results found by many studies agreed on the fact that the majority of persons working in the informal sector were “own account workers”. Each conceptual definition requires a specific operational concept.

 

Until very recently the studies on informality were only concerned with the production unit, with the exception of those, which included Domestic Services. As the new agreement of the June meeting of the International Labour Conference includes employees working in “informal conditions”, though employed by formal enterprises, the studies, which will try to comply with this resolution, must change their operational definition. An alternative would be to research separately each of the aspects of the whole area: informal jobs engaged in formal enterprises and informal productive units.

 

Information needed for analyzing the informal sector can be obtained through different sources. The most appropriate sources are three types of surveys:

 

·                Special surveys,

·                Household surveys,

·                Surveys of small enterprises

 

Note that these surveys are not substitutive.

 

Special surveys. The first problem they have to face is the framework. Due to the very nature of the informal unit, be it a sector or a job, there is no list or registration of the units. It is then recommendable to resort to other information in order to design the sample. These surveys tend to be ad-hoc surveys, they are one-time studies, and they are not usually repeated at regular intervals.

 

Several developing countries have carried them out. The main difficulty that arises from them is that they are not often included in the standard programme of the Statistical Office, though some countries do this. Mainly focusing on the “small enterprises”.

 

The main problems that these surveys confront are that they are isolated from the remainder of economic and social statistics.

 

The period they cover tends to be a short one, and due to the fact that their activity is not as continuous as that of formal enterprises, results change according to the time frame selected. One of the main characteristics of the informal productive units, as well of the informal jobs, is their instability, which means that the picture changes very rapidly.

 

The 90th International Labour Conference agreed not to discuss again the concept of informality. Nevertheless, there was an opinion that “a concept was a powerful tool – it shaped perceptions, influenced actions and thus affected reality. The use of the “”informal”” concept was seen as having a negative influence on this reality, because it has been a barrier to solutions, making it easier to hide the most vulnerable and marginalized workers, and to obscure their problems”. This assertion is pertinent here, because statisticians must tailor the questionnaire to satisfy the need for data by policy makers. The operationalisation of the concept depends on the decisions regarding which are the uses of the data obtained.  And the uses are related to the policy or policies.

 

The resolution to expand the boundaries of the term informality to encompass many different situations introduces the difficulty of how to design a survey to cover all those circumstances.

 

Another decision to be taken refers to what is the scope of information needed. Only conditions of work? Should the data refer also to the level of living of the worker? Because, if the answer to the second question is affirmative, then, the data must include the conditions of the worker and that of his/her relatives living in the same household. This problem is related to the decision on what is the issue: an informal sector or an informal job? The design and scope of the survey is different according to the answer.

 

The discussions on “Decent Work” at ILC-2002 meeting were all related to “jobs”, as was stressed by the Worker’s Representative when saying that “focusing on individual workers and their problems was more appropriate for ILO”. Nevertheless, one can ask: isn’t the welfare of the relatives and dependants of the worker an inseparable part of the worker’s problem? If that is the case, then the information must cover the level of living of the whole household. That is to say, to refer to a sub sector of the household sector.

 

Experience has shown that questionnaires must be designed carefully and intimately related to the characteristics of the persons to be interviewed; this could be considered as a normal guideline, but in this case is of the utmost importance, because this is a field where normal standards do not apply. It is most recommendable, whatever the kind of survey, to include questions on the place of work and on the secondary job.

Household surveys. Since long ago, countries in Latin America and Asia have used a method based on household surveys, because the household is the source that provides information that reveals the existence of an informal unit. From there it is possible to go on, either directly to the operator of the informal unit, or to design a follow-up survey based on this framework. In the second case care must be taken to carry out the research as soon as possible, because informal units tend to be very flexible and unstable. The seasonality is very marked. Household surveys might be referred to different subjects the most usual are those interested in employment characteristics. They obtain, besides data on employment, also data on demographic and social characteristics of the household. The other type is the survey on income and expenditure. This one is more complete, though more expensive and takes more time and resources. The employment surveys are usually undertaken annually, every six months or even quarterly; the income and expenditure surveys are, at most, repeated every 5 to 10 years in developing countries.

 

The Andean countries have started a common effort in developing a programme based on the use of household surveys to design a sample of informal units to be questioned in order to obtain information on their characteristics of operation and level of production. The third phase of these surveys tries to determine where and how much of the consumption of households is purchased from formal and informal sectors.

 

Surveys of small enterprises. In some developing countries they have become popular and are undertaken at regular intervals. They contain a number of accounting-related questions worded in a way that can be easily understood. This is important because policy measures dealing with small enterprises refer mainly to financial characteristics like capital, turnover, value added etc. In that case defining “smallness” by the number of workers in the enterprise must be supplemented with financial information.